FAQs
Frequently Asked Questions (FAQs)
Q1: What if I’m not available at the time of delivery?
Our delivery partner will attempt to deliver your order twice. If both attempts are unsuccessful, the package will be returned to us. We will then contact you to arrange a redelivery or issue a refund.
Q2: How can I track my order?
Once your order has been shipped, you will receive a tracking number via email or WhatsApp. You can use this to monitor the delivery status on the courier’s website.
Q3: Can I update my shipping address after placing an order?
Yes, you can request a change of address within 24 hours of placing your order. However, once the order is dispatched, address changes are not possible.
Q4: Are there any extra charges for international deliveries?
While MAMTA’S offers To-Pay international shipping, customers are responsible for any applicable customs duties, import taxes, or additional local fees in their respective countries.
Q5: What happens if my location is not serviceable?
If your pincode is unserviceable, we will inform you promptly and cancel the order with a full refund.
If you have any questions or need assistance regarding your order or shipping, feel free to reach out to us:
📧 Email: mamtascollection@yahoo.com
📞 Phone: +91 88060 46460
Our support team is happy to help with any inquiries related to your order, delivery status, or shipping concerns.
By placing an order with MAMTA’S, you acknowledge and accept the terms detailed in our shipping policy. We are dedicated to delivering a reliable and transparent shopping experience from start to finish.