Shipping Policy
SHIPPING POLICY
At MAMTA'S, we are committed to providing a seamless and efficient delivery experience. Our shipping policy outlines both domestic and international shipping procedures, so you know exactly what to expect when placing your order.
Order Processing & Dispatch
Orders are processed within 1–2 business days, excluding weekends and public holidays.
Once your order is dispatched, you'll receive a tracking link via email or WhatsApp to follow your package in real-time.
Domestic Shipping (Within India)
Free Standard Shipping is offered on all orders across India.
Estimated Delivery Time: 4–5 business days after dispatch.
We partner with trusted courier services like Bluedart Air to ensure safe and timely delivery.
Cash on Delivery (CoD)
CoD is available at no extra cost for orders within India.
CoD orders are verified via phone or email before shipping, so please ensure your contact information is correct.
Prepaid Orders
Prepaid orders (via credit/debit card, UPI, or net banking) are processed faster as they do not require verification.
We recommend prepaid payment for quicker delivery and a smoother checkout experience.
International Shipping
To-Pay Shipping is available on all international orders.
Estimated Delivery Time: 10–12 business days, subject to customs and destination.
We use reliable international couriers such as FedEx and Aramex for safe delivery.
Duties & Taxes
International customers are responsible for any applicable customs duties, taxes, or local charges. These are not included in the product price.
Delivery Attempts & Unserviceable Areas
Our couriers will attempt delivery twice. If both attempts fail, the package will be returned to us, and we’ll contact you to arrange redelivery or a refund. (Please note: International shipping fees are non-refundable.)
If your area is unserviceable, we’ll notify you and issue a full refund for the order.
Order Tracking
After dispatch, you'll receive a tracking number via email or WhatsApp. You can use it to monitor your delivery status and estimated arrival.
In-Store Pickup & Local Delivery (Chh. Sambhaji Nagar)
In-Store Pickup (Jaipur Only): Ready within 24 hours. We'll notify you when your order is available.
Same-Day Delivery (Chh. Sambhaji Nagar): Available for orders placed before 4 PM. Orders after 4 PM will be delivered the next business day.
Potential Delays
While we strive to ensure on-time deliveries, delays may occur due to factors such as customs clearance, weather, strikes, or holidays. We will keep you informed and assist with tracking in such cases.